Politiques et Conditions G\u00e9n\u00e9rales - SoRo Service SARL<\/title>\r\n <style>\r\n \/* Encapsulation namespace to avoid affecting the rest of the host page *\/\r\n .soro-terms-wrapper {\r\n --soro-primary: #FE6100;\r\n --soro-primary-light: #ff7a2e;\r\n --soro-bg-color: #fcfcfc;\r\n --soro-card-bg: #ffffff;\r\n --soro-text-main: #334155;\r\n --soro-text-heading: #0f172a;\r\n --soro-border-color: #e2e8f0;\r\n --soro-success: #10b981;\r\n\r\n font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;\r\n background-color: var(--soro-bg-color);\r\n color: var(--soro-text-main);\r\n line-height: 1.6;\r\n padding: 20px;\r\n width: 100%;\r\n display: flex;\r\n justify-content: center;\r\n }\r\n\r\n .soro-terms-wrapper *, \r\n .soro-terms-wrapper *::before, \r\n .soro-terms-wrapper *::after {\r\n box-sizing: border-box;\r\n margin: 0;\r\n padding: 0;\r\n }\r\n\r\n .soro-terms-container {\r\n max-width: 900px;\r\n width: 100%;\r\n background: var(--soro-card-bg);\r\n border-radius: 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color: var(--soro-text-main);\r\n }\r\n\r\n .soro-modal-content button {\r\n background: var(--soro-primary);\r\n color: white;\r\n border: none;\r\n padding: 10px 24px;\r\n border-radius: 6px;\r\n cursor: pointer;\r\n font-weight: 600;\r\n }\r\n\r\n @keyframes soroScaleUp {\r\n from { transform: scale(0.95); opacity: 0; }\r\n to { transform: scale(1); opacity: 1; }\r\n }\r\n\r\n .soro-no-results {\r\n text-align: center;\r\n padding: 40px;\r\n color: #94a3b8;\r\n display: none;\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n \r\n <div class=\"soro-terms-wrapper\">\r\n <div class=\"soro-terms-container\">\r\n <header class=\"soro-header\">\r\n <h1>POLITIQUES ET CONDITIONS G\u00c9N\u00c9RALES<\/h1>\r\n <p>SoRo Service SARL \u2014 Application Client & Chauffeur<\/p>\r\n <\/header>\r\n\r\n <div class=\"soro-search-container\">\r\n <input type=\"text\" id=\"soroSearchInput\" placeholder=\"Rechercher dans les conditions (ex: paiement, confidentialit\u00e9, chauffeur)...\">\r\n <\/div>\r\n\r\n <div class=\"soro-content\">\r\n <div class=\"soro-preamble\">\r\n <strong>Pr\u00e9ambule :<\/strong> Les pr\u00e9sentes Politiques et Conditions G\u00e9n\u00e9rales r\u00e9gissent l'utilisation de la plateforme SoRo Service SARL, y compris les applications SoRo Service (Client), SoRo Service Chauffeur, le site Internet ainsi que l'ensemble des services propos\u00e9s par l'entreprise. En cr\u00e9ant un compte, en acc\u00e9dant ou en utilisant les services de SoRo Service SARL, vous reconnaissez avoir lu, compris et accept\u00e9 les pr\u00e9sentes conditions.\r\n <\/div>\r\n\r\n <div class=\"soro-no-results\" id=\"soroNoResults\">Aucun r\u00e9sultat ne correspond \u00e0 votre recherche.<\/div>\r\n\r\n <div class=\"soro-section\" data-keywords=\"champ application clients chauffeurs partenaires investisseurs visiteurs\">\r\n <h2><span>1<\/span> Champ d'application<\/h2>\r\n <p>Les pr\u00e9sentes politiques s'appliquent \u00e0 l'ensemble des utilisateurs de la plateforme, notamment :<\/p>\r\n <ul>\r\n <li>Clients<\/li>\r\n <li>Chauffeurs partenaires<\/li>\r\n <li>Propri\u00e9taires de v\u00e9hicules<\/li>\r\n <li>Entreprises partenaires<\/li>\r\n <li>Investisseurs<\/li>\r\n <li>Visiteurs utilisant nos services num\u00e9riques<\/li>\r\n <\/ul>\r\n <\/div>\r\n\r\n <div class=\"soro-section\" data-keywords=\"conditions inscription utilisation compte informations mot de passe securite\">\r\n <h2><span>2<\/span> Conditions d'inscription et d'utilisation<\/h2>\r\n <p>L'utilisateur s'engage \u00e0 :<\/p>\r\n <ul>\r\n <li>fournir des informations exactes et compl\u00e8tes ;<\/li>\r\n <li>maintenir ses informations personnelles \u00e0 jour ;<\/li>\r\n <li>prot\u00e9ger la confidentialit\u00e9 de son compte ;<\/li>\r\n <li>ne jamais partager ses identifiants avec un tiers ;<\/li>\r\n <li>utiliser la plateforme conform\u00e9ment aux lois en vigueur.<\/li>\r\n <\/ul>\r\n <p>Toute utilisation frauduleuse pourra entra\u00eener la suspension ou la suppression du compte.<\/p>\r\n <\/div>\r\n\r\n <div class=\"soro-section\" data-keywords=\"utilisation services courses reelles respect perturber illegal frauduleux\">\r\n <h2><span>3<\/span> Utilisation des services<\/h2>\r\n <p>Les utilisateurs s'engagent \u00e0 utiliser les services de SoRo Service SARL de mani\u00e8re responsable, notamment :<\/p>\r\n <ul>\r\n <li>r\u00e9server uniquement des courses r\u00e9elles ;<\/li>\r\n <li>respecter les chauffeurs, les clients et les employ\u00e9s de SoRo Service ;<\/li>\r\n <li>ne pas perturber le fonctionnement de la plateforme ;<\/li>\r\n <li>ne pas utiliser les services \u00e0 des fins ill\u00e9gales ou frauduleuses.<\/li>\r\n <\/ul>\r\n <\/div>\r\n\r\n <div class=\"soro-section\" data-keywords=\"regles conduite responsabilites insultes menaces discriminations harcelement dangereux fausses declarations fraude\">\r\n <h2><span>4<\/span> R\u00e8gles de conduite et responsabilit\u00e9s<\/h2>\r\n <p>Tous les utilisateurs doivent adopter un comportement respectueux, professionnel et conforme aux valeurs de SoRo Service SARL.<\/p>\r\n <p>Sont notamment interdits :<\/p>\r\n <ul>\r\n <li>les insultes ;<\/li>\r\n <li>les menaces ;<\/li>\r\n <li>les discriminations ;<\/li>\r\n <li>le harc\u00e8lement ;<\/li>\r\n <li>les comportements dangereux ;<\/li>\r\n <li>les fausses d\u00e9clarations ;<\/li>\r\n <li>les tentatives de fraude.<\/li>\r\n <\/ul>\r\n <p>SoRo Service se r\u00e9serve le droit de suspendre imm\u00e9diatement tout compte en cas de violation.<\/p>\r\n <\/div>\r\n\r\n <div class=\"soro-section\" data-keywords=\"paiements tarifs remboursements distance duree demande electronique\">\r\n <h2><span>5<\/span> Paiements, tarifs et remboursements<\/h2>\r\n <p>Les tarifs sont d\u00e9termin\u00e9s conform\u00e9ment aux conditions affich\u00e9es dans l'application.<\/p>\r\n <p>Les utilisateurs reconnaissent que :<\/p>\r\n <ul>\r\n <li>certains prix peuvent \u00e9voluer selon la distance, la dur\u00e9e ou la demande ;<\/li>\r\n <li>les paiements \u00e9lectroniques sont s\u00e9curis\u00e9s ;<\/li>\r\n <li>les remboursements sont \u00e9tudi\u00e9s au cas par cas conform\u00e9ment \u00e0 notre politique interne.<\/li>\r\n <\/ul>\r\n <\/div>\r\n\r\n <div class=\"soro-section\" data-keywords=\"confidentialite protection donnees verification identite faciale selfie liveness detection profondeur\">\r\n <h2><span>6<\/span> Confidentialit\u00e9, protection des donn\u00e9es et v\u00e9rification d'identit\u00e9<\/h2>\r\n <p>SoRo Service SARL prot\u00e8ge les donn\u00e9es personnelles conform\u00e9ment aux lois applicables.<\/p>\r\n \r\n <div class=\"soro-highlight-box\">\r\n <h3>V\u00e9rification d'identit\u00e9<\/h3>\r\n <p>Lorsque la v\u00e9rification d'identit\u00e9 est activ\u00e9e, l'application peut traiter certaines donn\u00e9es faciales afin de v\u00e9rifier l'identit\u00e9 des utilisateurs et pr\u00e9venir les fraudes.<\/p>\r\n <p>L'application peut utiliser des donn\u00e9es de profondeur (Depth Data) g\u00e9n\u00e9r\u00e9es localement sur l'appareil pour effectuer une d\u00e9tection de pr\u00e9sence (Liveness Detection).<\/p>\r\n <p>Ces donn\u00e9es :<\/p>\r\n <ul>\r\n <li>ne sont ni stock\u00e9es ni transmises ;<\/li>\r\n <li>servent uniquement \u00e0 v\u00e9rifier que la personne est bien pr\u00e9sente.<\/li>\r\n <\/ul>\r\n <p>L'application peut \u00e9galement demander la prise d'un selfie. Ce selfie :<\/p>\r\n <ul>\r\n <li>est transmis de mani\u00e8re s\u00e9curis\u00e9e aux serveurs de SoRo Service SARL uniquement pour la v\u00e9rification de l'identit\u00e9 ;<\/li>\r\n <li>est supprim\u00e9 imm\u00e9diatement apr\u00e8s la fin de la v\u00e9rification.<\/li>\r\n <\/ul>\r\n <p><strong>Utilisation exclusive :<\/strong> Les donn\u00e9es faciales sont utilis\u00e9es exclusivement pour la v\u00e9rification d'identit\u00e9, la d\u00e9tection de pr\u00e9sence et la pr\u00e9vention de la fraude.<\/p>\r\n <p><strong>Ce qu'elles ne sont JAMAIS utilis\u00e9es pour :<\/strong> publicit\u00e9, marketing, profilage, ou toute autre utilisation commerciale.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"soro-section\" data-keywords=\"suspension limitation r\u00e9siliation comptes fraude fausses informations abus securite prejudice\">\r\n <h2><span>7<\/span> Suspension, limitation et r\u00e9siliation des comptes<\/h2>\r\n <p>SoRo Service SARL peut suspendre, limiter ou supprimer un compte en cas de :<\/p>\r\n <ul>\r\n <li>fraude ;<\/li>\r\n <li>fausses informations ;<\/li>\r\n <li>utilisation abusive ;<\/li>\r\n <li>non-respect des pr\u00e9sentes politiques ;<\/li>\r\n <li>atteinte \u00e0 la s\u00e9curit\u00e9 de la plateforme ;<\/li>\r\n <li>comportement portant pr\u00e9judice aux autres utilisateurs ou \u00e0 l'entreprise.<\/li>\r\n <\/ul>\r\n <p>Selon la gravit\u00e9 des faits, des mesures disciplinaires ou judiciaires pourront \u00eatre engag\u00e9es.<\/p>\r\n <\/div>\r\n\r\n <div class=\"soro-section\" data-keywords=\"modification politiques reglement litiges mali application courriel notification\">\r\n <h2><span>8<\/span> Modification des politiques et r\u00e8glement des litiges<\/h2>\r\n <p>SoRo Service SARL peut modifier les pr\u00e9sentes Politiques et Conditions G\u00e9n\u00e9rales \u00e0 tout moment.<\/p>\r\n <p>Les utilisateurs seront inform\u00e9s des modifications importantes via l'application, par courriel ou par notification.<\/p>\r\n <p>Tout litige sera trait\u00e9 conform\u00e9ment aux lois en vigueur en R\u00e9publique du Mali, sauf disposition l\u00e9gale contraire applicable.<\/p>\r\n <\/div>\r\n\r\n <div class=\"soro-section\" data-keywords=\"acceptation conditions respect responsabilite regles\">\r\n <h2><span>9<\/span> Acceptation des pr\u00e9sentes Politiques et Conditions G\u00e9n\u00e9rales<\/h2>\r\n <p>En cliquant sur \u00ab J'accepte \u00bb, vous confirmez que vous :<\/p>\r\n <ul>\r\n <li>avez lu l'int\u00e9gralit\u00e9 des pr\u00e9sentes Politiques et Conditions G\u00e9n\u00e9rales ;<\/li>\r\n <li>les comprenez ;<\/li>\r\n <li>acceptez de les respecter ;<\/li>\r\n <li>vous engagez \u00e0 utiliser les services de SoRo Service SARL de mani\u00e8re responsable et conforme aux r\u00e8gles \u00e9tablies.<\/li>\r\n <\/ul>\r\n <p>Le non-respect des pr\u00e9sentes conditions pourra entra\u00eener la suspension, la d\u00e9sactivation d\u00e9finitive du compte ou toute autre mesure pr\u00e9vue par la r\u00e9glementation applicable.<\/p>\r\n <\/div>\r\n\r\n <div class=\"soro-acceptance-box\">\r\n <p>Confirmez-vous avoir pris connaissance et accept\u00e9 les conditions de SoRo Service SARL ?<\/p>\r\n <button class=\"soro-btn-accept\" id=\"soroAcceptBtn\">J'accepte<\/button>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"soro-modal\" id=\"soroSuccessModal\">\r\n <div class=\"soro-modal-content\">\r\n <h3>F\u00e9licitations !<\/h3>\r\n <p>Vous avez accept\u00e9 les Politiques et Conditions G\u00e9n\u00e9rales de SoRo Service SARL.<\/p>\r\n <button id=\"soroCloseModal\">Continuer<\/button>\r\n <\/div>\r\n <\/div>\r\n\r\n <script>\r\n \/\/ Scripts isol\u00e9s utilisant uniquement des s\u00e9lecteurs sp\u00e9cifiques \u00e0 SoRo\r\n (function() {\r\n const searchInput = document.getElementById('soroSearchInput');\r\n const sections = document.querySelectorAll('.soro-section');\r\n const noResults = document.getElementById('soroNoResults');\r\n\r\n if(searchInput) {\r\n 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\n\t\t\t\"\r\n\r\n\r\n \r\n \r\n Politiques et Conditions G\u00e9n\u00e9rales - SoRo Service SARL<\/title>\r\n <style>\r\n \/* Encapsulation namespace to avoid affecting the rest of the host page *\/\r\n .soro-terms-wrapper {\r\n --soro-primary: #FE6100;\r\n --soro-primary-light: #ff7a2e;\r\n --soro-bg-color: #fcfcfc;\r\n --soro-card-bg: #ffffff;\r\n --soro-text-main: #334155;\r\n --soro-text-heading: #0f172a;\r\n --soro-border-color: #e2e8f0;\r\n --soro-success: #10b981;\r\n\r\n font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;\r\n background-color: var(--soro-bg-color);\r\n color: var(--soro-text-main);\r\n line-height: 1.6;\r\n padding: 20px;\r\n width: 100%;\r\n display: flex;\r\n justify-content: center;\r\n }\r\n\r\n .soro-terms-wrapper *, \r\n .soro-terms-wrapper *::before, \r\n .soro-terms-wrapper *::after {\r\n box-sizing: border-box;\r\n margin: 0;\r\n padding: 0;\r\n }\r\n\r\n .soro-terms-container {\r\n max-width: 900px;\r\n width: 100%;\r\n background: 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justify-content: center;\r\n border-radius: 50%;\r\n font-size: 0.85rem;\r\n font-weight: 600;\r\n flex-shrink: 0;\r\n }\r\n\r\n .soro-section p {\r\n margin-bottom: 10px;\r\n }\r\n\r\n .soro-terms-wrapper ul {\r\n margin-left: 20px;\r\n margin-bottom: 15px;\r\n }\r\n\r\n .soro-terms-wrapper li {\r\n margin-bottom: 6px;\r\n }\r\n\r\n .soro-highlight-box {\r\n background: #fff8f5;\r\n border: 1px solid #ffd6c2;\r\n border-radius: 8px;\r\n padding: 20px;\r\n margin-top: 15px;\r\n }\r\n\r\n .soro-highlight-box h3 {\r\n color: var(--soro-primary);\r\n font-size: 1.05rem;\r\n margin-bottom: 10px;\r\n }\r\n\r\n .soro-acceptance-box {\r\n background: #fafafa;\r\n border: 2px dashed var(--soro-border-color);\r\n border-radius: 12px;\r\n padding: 30px;\r\n text-align: center;\r\n margin-top: 40px;\r\n }\r\n\r\n .soro-btn-accept {\r\n background-color: var(--soro-primary);\r\n color: white;\r\n border: none;\r\n padding: 14px 32px;\r\n font-size: 1.05rem;\r\n font-weight: 600;\r\n border-radius: 8px;\r\n cursor: pointer;\r\n transition: background-color 0.2s, transform 0.1s;\r\n margin-top: 15px;\r\n box-shadow: 0 4px 6px -1px rgba(254, 97, 0, 0.25);\r\n }\r\n\r\n .soro-btn-accept:hover {\r\n background-color: #d95200;\r\n transform: translateY(-1px);\r\n }\r\n\r\n .soro-btn-accept:active {\r\n transform: translateY(0);\r\n }\r\n\r\n .soro-modal {\r\n display: none;\r\n position: fixed;\r\n top: 0;\r\n left: 0;\r\n width: 100%;\r\n height: 100%;\r\n background: rgba(0, 0, 0, 0.5);\r\n backdrop-filter: blur(4px);\r\n align-items: center;\r\n justify-content: center;\r\n z-index: 99999;\r\n }\r\n\r\n .soro-modal-content {\r\n background: white;\r\n padding: 30px;\r\n border-radius: 12px;\r\n max-width: 400px;\r\n width: 90%;\r\n text-align: center;\r\n box-shadow: 0 20px 25px -5px rgba(0, 0, 0, 0.1);\r\n animation: soroScaleUp 0.3s ease;\r\n }\r\n\r\n .soro-modal-content h3 {\r\n color: var(--soro-primary);\r\n margin-bottom: 10px;\r\n font-size: 1.5rem;\r\n }\r\n\r\n .soro-modal-content p {\r\n margin-bottom: 20px;\r\n color: var(--soro-text-main);\r\n }\r\n\r\n .soro-modal-content button {\r\n background: var(--soro-primary);\r\n color: white;\r\n border: none;\r\n padding: 10px 24px;\r\n border-radius: 6px;\r\n cursor: pointer;\r\n font-weight: 600;\r\n }\r\n\r\n @keyframes soroScaleUp {\r\n from { transform: scale(0.95); opacity: 0; }\r\n to { transform: scale(1); opacity: 1; }\r\n }\r\n\r\n .soro-no-results {\r\n text-align: center;\r\n padding: 40px;\r\n color: #94a3b8;\r\n display: none;\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n \r\n <div class=\"soro-terms-wrapper\">\r\n <div class=\"soro-terms-container\">\r\n <header class=\"soro-header\">\r\n <h1>POLITIQUES ET CONDITIONS G\u00c9N\u00c9RALES<\/h1>\r\n <p>SoRo Service SARL \u2014 Application Client & Chauffeur<\/p>\r\n <\/header>\r\n\r\n <div class=\"soro-search-container\">\r\n <input type=\"text\" id=\"soroSearchInput\" placeholder=\"Rechercher dans les conditions (ex: paiement, confidentialit\u00e9, chauffeur)...\">\r\n <\/div>\r\n\r\n <div class=\"soro-content\">\r\n <div class=\"soro-preamble\">\r\n <strong>Pr\u00e9ambule :<\/strong> Les pr\u00e9sentes Politiques et Conditions G\u00e9n\u00e9rales r\u00e9gissent l'utilisation de la plateforme SoRo Service SARL, y compris les applications SoRo Service (Client), SoRo Service Chauffeur, le site Internet ainsi que l'ensemble des services propos\u00e9s par l'entreprise. En cr\u00e9ant un compte, en acc\u00e9dant ou en utilisant les services de SoRo Service SARL, vous reconnaissez avoir lu, compris et accept\u00e9 les pr\u00e9sentes conditions.\r\n <\/div>\r\n\r\n <div class=\"soro-no-results\" id=\"soroNoResults\">Aucun r\u00e9sultat ne correspond \u00e0 votre recherche.<\/div>\r\n\r\n <div class=\"soro-section\" data-keywords=\"champ application clients chauffeurs partenaires investisseurs visiteurs\">\r\n <h2><span>1<\/span> Champ d'application<\/h2>\r\n <p>Les pr\u00e9sentes politiques s'appliquent \u00e0 l'ensemble des utilisateurs de la plateforme, notamment :<\/p>\r\n <ul>\r\n <li>Clients<\/li>\r\n <li>Chauffeurs partenaires<\/li>\r\n <li>Propri\u00e9taires de v\u00e9hicules<\/li>\r\n <li>Entreprises partenaires<\/li>\r\n <li>Investisseurs<\/li>\r\n <li>Visiteurs utilisant nos services num\u00e9riques<\/li>\r\n <\/ul>\r\n <\/div>\r\n\r\n <div class=\"soro-section\" data-keywords=\"conditions inscription utilisation compte informations mot de passe securite\">\r\n <h2><span>2<\/span> Conditions d'inscription et d'utilisation<\/h2>\r\n <p>L'utilisateur s'engage \u00e0 :<\/p>\r\n <ul>\r\n <li>fournir des informations exactes et compl\u00e8tes ;<\/li>\r\n <li>maintenir ses informations personnelles \u00e0 jour ;<\/li>\r\n <li>prot\u00e9ger la confidentialit\u00e9 de son compte ;<\/li>\r\n <li>ne jamais partager ses identifiants avec un tiers ;<\/li>\r\n <li>utiliser la plateforme conform\u00e9ment aux lois en vigueur.<\/li>\r\n <\/ul>\r\n <p>Toute utilisation frauduleuse pourra entra\u00eener la suspension ou la suppression du compte.<\/p>\r\n <\/div>\r\n\r\n <div class=\"soro-section\" data-keywords=\"utilisation services courses reelles respect perturber illegal frauduleux\">\r\n <h2><span>3<\/span> Utilisation des services<\/h2>\r\n <p>Les utilisateurs s'engagent \u00e0 utiliser les services de SoRo Service SARL de mani\u00e8re responsable, notamment :<\/p>\r\n <ul>\r\n <li>r\u00e9server uniquement des courses r\u00e9elles ;<\/li>\r\n <li>respecter les chauffeurs, les clients et les employ\u00e9s de SoRo Service ;<\/li>\r\n <li>ne pas perturber le fonctionnement de la plateforme ;<\/li>\r\n <li>ne pas utiliser les services \u00e0 des fins ill\u00e9gales ou frauduleuses.<\/li>\r\n <\/ul>\r\n <\/div>\r\n\r\n <div class=\"soro-section\" data-keywords=\"regles conduite responsabilites insultes menaces discriminations harcelement dangereux fausses declarations fraude\">\r\n <h2><span>4<\/span> R\u00e8gles de conduite et responsabilit\u00e9s<\/h2>\r\n <p>Tous les utilisateurs doivent adopter un comportement respectueux, professionnel et conforme aux valeurs de SoRo Service SARL.<\/p>\r\n <p>Sont notamment interdits :<\/p>\r\n <ul>\r\n <li>les insultes ;<\/li>\r\n <li>les menaces ;<\/li>\r\n <li>les discriminations ;<\/li>\r\n <li>le harc\u00e8lement ;<\/li>\r\n <li>les comportements dangereux ;<\/li>\r\n <li>les fausses d\u00e9clarations ;<\/li>\r\n <li>les tentatives de fraude.<\/li>\r\n <\/ul>\r\n <p>SoRo Service se r\u00e9serve le droit de suspendre imm\u00e9diatement tout compte en cas de violation.<\/p>\r\n <\/div>\r\n\r\n <div class=\"soro-section\" data-keywords=\"paiements tarifs remboursements distance duree demande electronique\">\r\n <h2><span>5<\/span> Paiements, tarifs et remboursements<\/h2>\r\n <p>Les tarifs sont d\u00e9termin\u00e9s conform\u00e9ment aux conditions affich\u00e9es dans l'application.<\/p>\r\n <p>Les utilisateurs reconnaissent que :<\/p>\r\n <ul>\r\n <li>certains prix peuvent \u00e9voluer selon la distance, la dur\u00e9e ou la demande ;<\/li>\r\n <li>les paiements \u00e9lectroniques sont s\u00e9curis\u00e9s ;<\/li>\r\n <li>les remboursements sont \u00e9tudi\u00e9s au cas par cas conform\u00e9ment \u00e0 notre politique interne.<\/li>\r\n <\/ul>\r\n <\/div>\r\n\r\n <div class=\"soro-section\" data-keywords=\"confidentialite protection donnees verification identite faciale selfie liveness detection profondeur\">\r\n <h2><span>6<\/span> Confidentialit\u00e9, protection des donn\u00e9es et v\u00e9rification d'identit\u00e9<\/h2>\r\n <p>SoRo Service SARL prot\u00e8ge les donn\u00e9es personnelles conform\u00e9ment aux lois applicables.<\/p>\r\n \r\n <div class=\"soro-highlight-box\">\r\n <h3>V\u00e9rification d'identit\u00e9<\/h3>\r\n <p>Lorsque la v\u00e9rification d'identit\u00e9 est activ\u00e9e, l'application peut traiter certaines donn\u00e9es faciales afin de v\u00e9rifier l'identit\u00e9 des utilisateurs et pr\u00e9venir les fraudes.<\/p>\r\n <p>L'application peut utiliser des donn\u00e9es de profondeur (Depth Data) g\u00e9n\u00e9r\u00e9es localement sur l'appareil pour effectuer une d\u00e9tection de pr\u00e9sence (Liveness Detection).<\/p>\r\n <p>Ces donn\u00e9es :<\/p>\r\n <ul>\r\n <li>ne sont ni stock\u00e9es ni transmises ;<\/li>\r\n <li>servent uniquement \u00e0 v\u00e9rifier que la personne est bien pr\u00e9sente.<\/li>\r\n <\/ul>\r\n <p>L'application peut \u00e9galement demander la prise d'un selfie. Ce selfie :<\/p>\r\n <ul>\r\n <li>est transmis de mani\u00e8re s\u00e9curis\u00e9e aux serveurs de SoRo Service SARL uniquement pour la v\u00e9rification de l'identit\u00e9 ;<\/li>\r\n <li>est supprim\u00e9 imm\u00e9diatement apr\u00e8s la fin de la v\u00e9rification.<\/li>\r\n <\/ul>\r\n <p><strong>Utilisation exclusive :<\/strong> Les donn\u00e9es faciales sont utilis\u00e9es exclusivement pour la v\u00e9rification d'identit\u00e9, la d\u00e9tection de pr\u00e9sence et la pr\u00e9vention de la fraude.<\/p>\r\n <p><strong>Ce qu'elles ne sont JAMAIS utilis\u00e9es pour :<\/strong> publicit\u00e9, marketing, profilage, ou toute autre utilisation commerciale.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"soro-section\" data-keywords=\"suspension limitation r\u00e9siliation comptes fraude fausses informations abus securite prejudice\">\r\n <h2><span>7<\/span> Suspension, limitation et r\u00e9siliation des comptes<\/h2>\r\n <p>SoRo Service SARL peut suspendre, limiter ou supprimer un compte en cas de :<\/p>\r\n <ul>\r\n <li>fraude ;<\/li>\r\n <li>fausses informations ;<\/li>\r\n <li>utilisation abusive ;<\/li>\r\n <li>non-respect des pr\u00e9sentes politiques ;<\/li>\r\n <li>atteinte \u00e0 la s\u00e9curit\u00e9 de la plateforme ;<\/li>\r\n <li>comportement portant pr\u00e9judice aux autres utilisateurs ou \u00e0 l'entreprise.<\/li>\r\n <\/ul>\r\n <p>Selon la gravit\u00e9 des faits, des mesures disciplinaires ou judiciaires pourront \u00eatre engag\u00e9es.<\/p>\r\n <\/div>\r\n\r\n <div class=\"soro-section\" data-keywords=\"modification politiques reglement litiges mali application courriel notification\">\r\n <h2><span>8<\/span> Modification des politiques et r\u00e8glement des litiges<\/h2>\r\n <p>SoRo Service SARL peut modifier les pr\u00e9sentes Politiques et Conditions G\u00e9n\u00e9rales \u00e0 tout moment.<\/p>\r\n <p>Les utilisateurs seront inform\u00e9s des modifications importantes via l'application, par courriel ou par notification.<\/p>\r\n <p>Tout litige sera trait\u00e9 conform\u00e9ment aux lois en vigueur en R\u00e9publique du Mali, sauf disposition l\u00e9gale contraire applicable.<\/p>\r\n <\/div>\r\n\r\n <div class=\"soro-section\" data-keywords=\"acceptation conditions respect responsabilite regles\">\r\n <h2><span>9<\/span> Acceptation des pr\u00e9sentes Politiques et Conditions G\u00e9n\u00e9rales<\/h2>\r\n <p>En cliquant sur \u00ab J'accepte \u00bb, vous confirmez que vous :<\/p>\r\n <ul>\r\n <li>avez lu l'int\u00e9gralit\u00e9 des pr\u00e9sentes Politiques et Conditions G\u00e9n\u00e9rales ;<\/li>\r\n <li>les comprenez ;<\/li>\r\n <li>acceptez de les respecter ;<\/li>\r\n <li>vous engagez \u00e0 utiliser les services de SoRo Service SARL de mani\u00e8re responsable et conforme aux r\u00e8gles \u00e9tablies.<\/li>\r\n <\/ul>\r\n <p>Le non-respect des pr\u00e9sentes conditions pourra entra\u00eener la suspension, la d\u00e9sactivation d\u00e9finitive du compte ou toute autre mesure pr\u00e9vue par la r\u00e9glementation applicable.<\/p>\r\n <\/div>\r\n\r\n <div class=\"soro-acceptance-box\">\r\n <p>Confirmez-vous avoir pris connaissance et accept\u00e9 les conditions de SoRo Service SARL ?<\/p>\r\n <button class=\"soro-btn-accept\" id=\"soroAcceptBtn\">J'accepte<\/button>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"soro-modal\" id=\"soroSuccessModal\">\r\n <div class=\"soro-modal-content\">\r\n <h3>F\u00e9licitations !<\/h3>\r\n <p>Vous avez accept\u00e9 les Politiques et Conditions G\u00e9n\u00e9rales de SoRo Service SARL.<\/p>\r\n <button id=\"soroCloseModal\">Continuer<\/button>\r\n <\/div>\r\n <\/div>\r\n\r\n <script>\r\n \/\/ Scripts isol\u00e9s utilisant uniquement des s\u00e9lecteurs sp\u00e9cifiques \u00e0 SoRo\r\n (function() {\r\n const searchInput = document.getElementById('soroSearchInput');\r\n const sections = document.querySelectorAll('.soro-section');\r\n const noResults = document.getElementById('soroNoResults');\r\n\r\n if(searchInput) {\r\n 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